This Privacy Policy explains how Shoparino8, Inc., a Delaware corporation (“Shoparino8,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information obtained through our digital platforms, including our website (www.Shoparino8.com), mobile application, and other related services (collectively, the “Service”). At Shoparino8, we are committed to safeguarding your privacy and maintaining transparency regarding our data practices. This Policy outlines how we handle the personal information of users interacting with our Service. If you reside in a U.S. state that has enacted comprehensive privacy laws, please refer to our Privacy Policy Addendum for U.S. Residents for further details.

Information We Collect

To provide and enhance our Service, we collect certain personal information as outlined in this Privacy Policy. The types of personal information we gather include:

Information You Provide

When you create an account, place an order, contact us, or otherwise interact with the Service, you may provide some or all of the following information:

• Account and Profile Information: We collect your mobile phone number or email address as your login credentials and assign a unique user identification number to your account. If you register or log in using third-party services such as Facebook or Google, you consent to our collection of your profile photo, username, and email address associated with that third-party service. Additionally, we may collect information from your profile, account settings, and preferences within your Shoparino8 account.
• Purchase Information: We collect data related to your orders, including transaction IDs and history, payment details necessary to complete transactions (such as payment card numbers or third-party payment information), billing address, product sizing information you provide, shipping address (including city, state, country, and postal code), and recipient contact details (such as name and mobile phone number). We also collect regional information based on your country or region of residence.
• Customer Support and Communication: When you interact with our customer service team through any of our support channels—whether via the app, website, virtual assistant (including chatbot or hotline), social media, or other means—we collect and retain your communication history. This includes all exchanged text, images, videos, audio recordings, and any supporting documents.
• Information Provided When Contacting Us: If you contact us with reports, feedback, inquiries regarding your use of the Service, or concerns related to potential violations of our Terms of Use or other policies, we collect the information you provide in connection with those communications.
• Chats with Merchandise Partners: When you engage in chat communications with merchandise partners through Shoparino8, we collect your chat messages and associated user data relevant to those interactions.
• User-Generated Content: We collect any product reviews, ratings, and related content you submit on the Service, including accompanying images, videos, text, and metadata.
• Participation in Promotions and Events: When you participate in contests, promotions, surveys, giveaways, or sweepstakes, we collect information necessary for participation, such as your prize preferences. Participation in such activities is voluntary. We encourage you to review the official rules and relevant details for each promotion. Additionally, we collect information about your preferences regarding marketing communications and your engagement with such materials.
• Other Information You Provide: We may also collect any other information you provide for purposes described in this Privacy Policy or otherwise disclosed to you at the time of collection.

Information from Third-Party Sources

To the extent permitted by applicable law, we may obtain personal information about you from third-party sources, including:

• Data Providers: We receive information such as identity verification data and fraud risk assessments to help detect payment fraud, prevent unauthorized transactions, and protect the Service.
• Marketing and Advertising Partners: Our business collaborators may share information with us, including the advertisements you interacted with, attribution data via cookies and similar technologies, device information related to ad engagement, responses to marketing campaigns, and audience data, provided they are authorized to do so.
• U.S. Public Authorities, Public Sources, and Rights Holders: We may collect personal information (e.g., username, address, email, phone number, payment data) from third parties when necessary to comply with legal obligations, investigate claims or crimes, or protect legal rights.
• Payment Processors: We receive your personal information, such as name, email, billing address, and phone number, from third-party payment processors that assist with transaction processing and fraud prevention.
• Merchandise Partners and Their Affiliates: We collect publicly available information from our merchandise partners or their associates, including purchase history, product usage, and reviews.
• Other Third-Party Services: This includes data from social media platforms (e.g., username, profile picture, email associated with your social login), and logistics providers, who supply delivery progress and shipping information necessary to fulfill your orders. This information is made accessible within your account.

Information Collected Automatically

To enhance your experience with our Services and support the purposes outlined in this Privacy Policy, we may automatically collect information about you, your device, and your interactions with the Service and our communications over time, including:

• Device Information: We collect data about the device you use to access the Service, such as device model, operating system version, internet service provider, language settings, and unique identifiers (including those used for advertising purposes).
• Service Usage Data: We gather information on how you interact with the Service, including items in your shopping cart, pages viewed, time spent on pages, referral sources, search queries, browsing history, email open and click activity, as well as diagnostic and performance data such as crash reports and system logs.
• General Location Data: We collect approximate location information based on your technical data, such as your IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information stored on your device. Some cookies are essential for providing the Service (e.g., displaying products relevant to your language and location), while others are optional and used for purposes such as tracking and measuring advertisements. Please refer to our Cookie and Similar Technologies Policy for details on managing cookie preferences.

Declining to Provide Information: Certain personal information is necessary to provide the Service. If you do not provide the required information, we may be unable to offer or maintain the Service. Other information is optional but may impact the quality of your experience.

How and Why We Use Your Information

We use the personal information we collect to develop, enhance, support, and deliver the Service, enabling you to use its features while upholding and enforcing our Terms of Use. Specifically, we may use your information for the following purposes:

• Account Creation and Maintenance: To create and maintain your account, and to support account security measures such as sending verification codes via email or SMS.
• Order Processing and Delivery: To receive, process, and fulfill your orders; manage payments; communicate about your orders, products, services, and promotions; and handle disputes, refunds, or returns.
• Service Improvement and Troubleshooting: To optimize Service features, analyze performance metrics, address errors, and improve the overall Service and business operations. This may include creating aggregated or de-identified data derived from personal information.
• De-identified Information: We may anonymize personal data so it cannot be linked to you or used to identify you and use such de-identified data for any purpose. We maintain strict controls to prevent re-identification, except as necessary to verify the effectiveness of anonymization in compliance with legal requirements.
• Personalization: To tailor recommendations for features, products, and services based on your preferences and interactions with the Service, enhancing your overall experience.
• Communication and Customer Support: To send you announcements, updates, security alerts, administrative messages, and respond to your requests, inquiries, and feedback.
• Promotions, Coupons, and Events: To identify you during promotional activities and events, and facilitate invitations to friends you may wish to invite to join the Service.
• Marketing: We and our service providers may use your personal information for marketing purposes, including sending direct marketing communications via email, SMS, or push notifications. You may opt out of such communications as outlined in the “Your Rights and Choices” section.
• Interest-Based Advertising: We, along with our service providers and third-party advertising partners, may use your information—such as your browsing, search, and purchase history, and non-identifiable account data like country—to deliver targeted advertising on our platform. We do not use personally identifying information such as your name or email address for interest-based advertising. Our practices comply with the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising.
• Fraud Prevention and Security: We utilize your personal information to prevent, detect, investigate, and respond to fraud, unauthorized access or use of the Service, violations of our Terms of Use, and other Shoparino8 policies, as well as other forms of misconduct.
• Compliance, Legal Obligations, and Protection: Your personal information may be used to ensure compliance with applicable U.S. laws, including responding to lawful requests and legal processes such as subpoenas or inquiries from government and regulatory authorities. This may include cooperation with entities such as U.S. Customs. We also use your data to protect the rights, privacy, safety, and property of Shoparino8, its users, and others, which may involve initiating or defending legal claims.
• Consent for Legal Claims: Where required by U.S. law, we may seek your explicit consent to collect, use, or share your personal information for specific purposes.

Cookies and Similar Technologies: For detailed information on our use of cookies and similar technologies for technical operations, performance enhancement, advertising, and analytics, please refer to our Cookie and Similar Technologies Policy.

How and Why We Share Your Information

At Shoparino8, we prioritize your privacy. While we share certain personal information to facilitate targeted advertising—which may be classified as a “sale” under applicable U.S. state privacy laws—Shoparino8 does not “sell” personal information in the traditional sense. We may share your personal data with the following categories of recipients for the purposes described below:

• Affiliates: As part of our global corporate group, we share relevant personal information with Shoparino8 subsidiaries and affiliates to support Service functions such as order fulfillment. Shared information may include your shipping address and contact details. Affiliates adhere to privacy practices that meet or exceed those outlined in this Policy.
• Service Providers: We engage third-party service providers to support our business operations, including hosting, IT services, customer support, email delivery, order processing, marketing, fraud detection, security, research, and analytics. These providers receive only the information necessary to perform their tasks and are contractually obligated to use your data solely for these purposes and comply with applicable laws.
• Payment Processors: To process payments, resolve disputes, and handle refunds, we share relevant personal information with authorized payment processing partners.
• Advertising and Analytics Partners: For interest-based advertising and analytics, we share certain personal data with third-party advertising, marketing, and analytics firms, as detailed in our Cookie and Similar Technologies Policy. Such sharing may be considered a “sale” under relevant laws.
• Third Parties Designated by You: Upon your instruction or with your consent, we may share personal information with third parties to facilitate services you request, such as sharing product links via social media platforms. Please note these third-party services operate under their own terms and privacy policies.
• Business and Marketing Partners: We may collaborate with third parties to offer or promote the Service. With your communication preferences in mind, we may share your personal information with partners to send marketing communications via SMS or email.
• Professional Advisors and Authorities: We may disclose personal information to professional advisors (e.g., legal, audit, banking, insurance) and U.S. authorities in response to lawful requests such as subpoenas or law enforcement inquiries. This may also include sharing data with financial institutions or other parties to enforce agreements, protect rights, detect fraud, and address security concerns.
• Business Transferees: In the event of a merger, acquisition, or reorganization, your personal information may be shared with relevant third parties involved in such transactions. Notification of such transfers will be provided via email or notices on Shoparino8 platforms.
• Merchandise Partners: When you interact with product reviews, returns, refunds, or customized orders, we may share your personal information with merchandise partners as necessary to fulfill your order or address inquiries. Payment details and device data are not shared with merchandise partners.
• Other Users: Your profile photo, username, and related information may be visible to other users based on your account settings, especially when participating in promotions, referrals, or product reviews. You can opt out of this visibility via the “Notifications” menu.

Your Rights and Choices

We provide you with options to control our collection, use, and sharing of your personal information, subject to applicable laws. These rights may include:

• Access, Correction, and Deletion: You may have rights to access, correct, or delete your personal information, along with other rights as specified under U.S. privacy laws. Please refer to the Privacy Policy Addendum for U.S. Residents for details.
• Opt-Out of Marketing Communications: You can manage or opt out of marketing communications via:
  • Email: Unsubscribe through links in emails or via the “Notifications” menu.
  • Mobile SMS: Follow opt-out instructions in messages or adjust settings in the “Notifications” menu.
  • Push Notifications: Modify device or app settings to disable marketing notifications.
• Cookie Settings: Most browsers allow you to manage or disable cookies. Disabling cookies may affect Service functionality. For detailed guidance, visit allaboutcookies.org.
• Third-Party Platforms: Links to third-party sites or integration with social media platforms are governed by their own terms and policies. If you revoke access to your information from these platforms, prior data shared remains unaffected.
• Additional Choices: Refer to the Privacy Policy Addendum for U.S. Residents and the Cookie and Similar Technologies Policy for further rights and how to exercise them.

Children

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. Users aged 13 to 17 may only use the Service with parental permission and supervision. Parents or guardians may request deletion of accounts associated with minors. Concerns can be reported to Customer Service or via support@shoparino8.com

Data Security and Retention

We implement technical and organizational safeguards to protect your personal data against unauthorized access, loss, or misuse. Credit card data is handled in compliance with PCI-DSS standards. While we strive to ensure security, no internet transmission is fully risk-free.

Personal information is retained only as long as necessary to fulfill the purposes outlined, comply with legal obligations, or defend legal claims. We consider factors such as data sensitivity, risk of harm, and applicable legal requirements when determining retention periods. When no longer needed, personal data is deleted, anonymized, or isolated from further processing.

Data of U.S. users is stored with cloud providers located within the United States. Given our global operations, personal information may be transferred internationally for service delivery, with appropriate legal safeguards in place.

Liability & Risks

User Acknowledgment of Data Security Risks & Assumption of Risk

While Shoparino8 implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, no method of electronic transmission, storage, or cybersecurity system is completely secure.

By accessing or using the Service, you expressly acknowledge, understand, and voluntarily assume all inherent risks associated with transmitting personal data over the internet, including but not limited to risks of unauthorized access, cyberattacks, hacking, malware, ransomware, system intrusion, interception, or data loss, despite our security procedures and controls.

Your continued use of the Service constitutes your express acceptance of these inherent cybersecurity risks following your own independent evaluation.

Limitation of Liability for Data Security Incidents

To the fullest extent permitted by applicable law, Shoparino8 shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or related to any data security breach, cyber incident, unauthorized access, system failure, or data loss, even if Shoparino8 has been advised of the possibility of such damages.

In no event shall Shoparino8’s total cumulative liability for any data security incident exceed the total amount paid by the user to Shoparino8 in the twelve (12) months immediately preceding the incident, or United States Dollars One Hundred (USD $100.00), whichever is lower, except where such limitation is expressly prohibited by law.

Cyber Force Majeure & Third-Party Infrastructure Disclaimer

Shoparino8 shall not be responsible or liable for any failure, interruption, or delay in performance resulting from causes beyond its reasonable control, including but not limited to cyberattacks, ransomware, denial-of-service attacks, infrastructure failures, power outages, internet service provider failures, acts of war, terrorism, government action, labor disputes, natural disasters, or failures of third-party hosting, cloud, or payment processing providers.

User Responsibility for Online Security

Users are solely responsible for maintaining the confidentiality of their account credentials, protecting their devices, securing their network connections, and taking reasonable measures to safeguard their own personal data. Shoparino8 shall not be responsible for breaches resulting from user-side negligence, compromised credentials, infected devices, unsecured networks, or third-party applications.

Privacy Policy Addendum for U.S. Residents

Residents of certain U.S. states may have additional privacy rights under state laws. Please review the Privacy Policy Addendum for U.S. Residents for comprehensive information on these rights and how to exercise them.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated by updating the effective date, posting notices on our Service, or as required by law. Continued use of the Service after changes signifies acceptance. We encourage you to review this Policy periodically.